Reduce missed confirmations
Automated reminders and follow-up reach patients on the channel they actually read, before the chair is empty.
Patient communication, finally on time.
PractiFlo is a two-way patient messaging and appointment-confirmation platform built for dental practices on Open Dental. Designed for HIPAA-covered workflows.
Let patients reply naturally
Two-way messaging lets patients confirm, reschedule, or ask a question in their own words — no forms, no portals, no extra steps.
Keep the front desk aligned
Every staff seat sees the same conversation in real time. PractiFlo helps practices respond faster when schedules change.
Support Open Dental-centered workflows
PractiFlo helps practices keep appointment confirmation workflows aligned with Open Dental, so staff aren't toggling between systems.
FAQ
Common questions
Does PractiFlo integrate with Open Dental?
Yes. PractiFlo connects to Open Dental so appointments and patient records stay in sync without double-entry.
Can patients reply to confirm appointments?
Yes. PractiFlo supports two-way SMS messaging. When a patient replies, PractiFlo classifies the intent and helps practices keep appointment confirmation workflows aligned with Open Dental.
How do SMS opt-outs work?
Patients can reply STOP (or STOPALL, UNSUBSCRIBE,
CANCEL, END, QUIT) to any message to opt out of SMS from
the practice. They receive a single confirmation message and are then suppressed from all future
automated SMS through PractiFlo for that practice. HELP returns the practice's
contact information.
Do you sign a BAA?
Where required by law and applicable to the engagement, Verve Solution Architects, LLC will execute a Business Associate Agreement (BAA) with a dental practice customer before processing Protected Health Information on its behalf.
Is PractiFlo for marketing?
No. PractiFlo sends transactional SMS and emails only — appointment reminders, confirmation requests, scheduling updates, and two-way replies tied to the patient's existing relationship with the practice. PractiFlo is not for promotional marketing, bulk mailing lists, cold outreach, or unrelated campaigns.